3.9

Customer Support

Rating:3.9 (34 votes)
Played:6976 times
Developer:ColourplayGames
Released:July 2025
Platform:Browser, Windows
Technology:HTML5

Customer Support is a short, night-shift horror game where you play as a night shift worker at an old electronics store. The customers are strange, the store is unusually quiet, and the tech support calls keep coming. It all starts out as a normal night shift… until a mysterious caller insists on meeting you in person.

A game for those who love the feeling of tension, mystery, and fear that comes from seemingly mundane things.

Customer Support Game Story

You are tasked with watching the store all night, handling tech support calls. Your job is simple:

  • Answer the phone
  • Check the store
  • Clean
  • Handle a few small tasks during your shift.

But as the night goes on, the calls start to become weirder. A customer keeps calling back, asking about an old radio. He’s being polite… until he reveals that he heard you talking about outdated technology when you thought the call had ended. From there, the voice gradually becomes more and more creepy:

  • “I’m going to the store.”
  • “I think it’s time we met.”
  • “You should lock the door.”

You find yourself completely isolated—alone in a quiet store, with a stranger approaching you, with no idea who he is, where he is, or what he’s up to.

Customer Support Gameplay

The game focuses on a short horror experience with light exploration and environmental interaction:

  • Answer the call and choose a response.
  • Complete daily tasks like cleaning, picking up trash, and wiping windows.
  • Scan the environment for signs of abnormality.
  • Listen for haunting sounds, footsteps, doors…
  • Make last-minute survival choices.

No graphic jumpscares. The atmosphere, sound, and constant surveillance heighten the fear in the game.

Atmosphere & Experience

  • The small, dimly lit store feels enclosed.
  • The increasingly odd calls
  • The haunting appearance of a stranger
  • The tension escalates through each mundane task.
  • A surprise ending depending on the player's choices

The game highlights the anxiety, loneliness, and insecurity of the night shift, where every little detail can be a sign of danger.

Customer Support is a short horror game that creates a strong sense of suspense based on atmosphere, dialogue, and psychology. If you love stories about night shifts, the unusual things that lurk behind normal jobs, or the feeling of being watched by a stranger, this will be an experience not to be missed.

Do you dare answer one more call? Or is it time to leave the store… before the stranger walks through the door? There are many other horror games waiting for you to discover, such as Onigashima - a game set in ancient times.

adventurehorrorcreepyshortPsychological Horror3dAtmosphericIndieSingleplayerFirst-Person
Comments(5)
j
jc7 month ago
Why can't I save my progress
c
caseoh7 month ago
this game is great, the stream loved it and it was enjoyable for my fans. also you can also watch my gameplay.
s
sarayah7 month ago
this is scary
S
Sleuther7 month ago
use WASD keys. or the arrow keys
m
m7 month ago
how do i move ?
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